THOUGHTS / OBSERVATIONS / OCCASIONAL RANTS

Thoughts of a Product Designer

Silence is the best feedback.

The part I still like best is watching somebody use the thing without needing me to explain it.

“We’ll fix it in phase two.” There has never been a phase two.

I learn the most about a business from its admin screen.

With AI I can now test an idea in an afternoon that used to take a sprint and a dev’s goodwill. That changes what I’m willing to try.

My wife still doesn’t know what I do for a living.

AI-built products are accumulating the same UX debt developer-built products did.

The fastest way to kill a good design is to show it to eleven people at once

I have a folder of beautiful work nobody ever saw because the roadmap changed

Every “edge case” I ignored early became a support ticket later with a name attached.

If the feedback is about the shade of blue, I failed to explain the problem we were solving.

Portfolio pieces are survivors. Most of the real work is the stuff that shipped ugly on a Thursday.

Design debt compounds quietly, then all at once.